Shipping & Delivery Policy
At Black Cruise by Manchester Fashion, we value your time and trust. That’s why we ensure quick, safe, and hassle-free delivery of your favorite styles right to your doorstep.
Shipping Rates
We offer FREE shipping across India for all prepaid orders and above 499 INR cart value.
For Cash on Delivery (COD) orders, a nominal fee is charged to cover cash handling by our carrier partners.
Order Processing
Once you place an order, our team starts working on it right away.
Orders are typically processed and dispatched within 1–2 business days.
During peak seasons or sale events, processing times may vary slightly.
Delivery Time
Our delivery timelines vary depending on your location:
Metros: 3–5 working days
Rest of India: 3–7 working days
Minimum – Maximum Time: 3- 7 Days
Please note:
Unforeseen circumstances such as weather conditions, remote locations, or courier delays may occasionally affect delivery timelines.
Refunds
Refunds for prepaid orders will be credited to your original payment method.
Refunds for COD orders will be processed via bank transfer or UPI.
Refunds are initiated after successful item pickup and quality check.
After Receiving product and quality check it will take usually 1-3 Days depending upon the bank.
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email and SMS.
You can track your package in real-time using our dedicated tracking page:
👉 Track My Order
Need Help?
If you face any issues or have questions about your shipment, our support team is here to help.
📩 Email us at: support@blackcruise.in
📞 Call/WhatsApp: +91-955-975-6860 ⏰ Support Hours: 10 AM – 7 PM (Mon–Sat)
